Actions Areas
Call Centres

 

Call Centers & Contract Manufacturing: Developing Islands of Competitiveness
Join those who are developing new, well managed, turn-key industrial zones to attract investors and entrepreneurs and create new jobs in Guyana.

1. Focus of the Action Team
Accelerating the development of Call Centers and Contract Manufacturing in Guyana to deliver sustained economic growth, more jobs, more exports, and more investment for Guyana.

2. Main Themes and Strategies Addressed
- the creation of information technology parks and export processing zones
- the creation of small and medium enterprises business incubators
- the establishment of a special “desk” at Customs to deal with manufacturers
- the processing of manufacturers Customs entries on-line and within 24 hours
- spare parts imported for the use of existing manufacturing equipment should be duty free
- the implementation of specialized “crash” courses at GTI, UG etc.
- enhance the capacity of the Ministry of Education’s Work Study Programme
- aggressively market Guyana as a destination for contract manufacturing and call centers
- acquire professional trainers to train local staff

3. Key Initiatives Identified

Initiative	Leaders of the Initiative
Establishment of a regional skill training programme with grant funding from the government	Mr. Dennis Morgan
Establishment of customs desk for Manufacturers	Mr. Andrew Thorne
The implementation of specialized “crash” courses at GTI, UG etc.	Mr. Dennis Morgan
The creation of information technology parks, export processing zones and SME incubators	Ms. Kathleen Whalen

4. Summary of Next Steps for Action Team
To be decided.

5. Leadership Team

Private	Public	Facilitators
Mr. Dennis Morgan Mr. Andrew Thorne Ms. Kathleen Whalen	Mr. Geoff da Silva	Mr. Clinton Urling Ms. Neromini Fagu

Action Initiatives (165 KB)